Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded? By Christopher Elliott Q: …
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AdviceGeneralLifestyleNewsScam Alert
Problem Solved: Credit Card Dispute Problem: Did They Just Me $500?
Illustration by Dustin Elliott Steven Tabet cancels his timeshare but doesn’t receive a full refund as promised. Why won’t Citibank help him? And is there any way to appeal Citibank’s …
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By Christopher Elliott Illustration by Aren Elliott What happened to Roberto Cusato’s leg compression system after he gave it to UPS? Amazon doesn’t have it — and is still holding …
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AdviceBusinessLifestyle
PROBLEM SOLVED: My bed from Ashley Furniture is missing a few parts. What should I do?
What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer. By …
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PROBLEM SOLVED: I couldn’t see P!nk because of a foul-ball net. Can I get a refund from Ticketmaster?
PROBLEM SOLVED: I couldn’t see P!nk because of a foul-ball net. Can I get a refund from Ticketmaster? Illustration by Dustin Elliott Becky Taylor’s view at a P!nk concert is …
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La-Z-Boy has delayed Claire Engkvist’s furniture by more than a year. What does she have to do to get it? By Christopher Elliott Q: I am writing to you to …
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Robert Galinak sends his Samsung Galaxy S21 back to the company for repairs. But eight weeks later, the only thing he has to show for it is a high repair …
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By Christopher Elliott Chief Advocacy Officer, Elliott Advocacy Shirley Justice’s Apple Watch, which she ordered from Amazon, doesn’t work. Neither does the replacement watch Amazon sends her. Now Amazon won’t …
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Kay Talley returns a component of her Samsung 980 back to the company. The company receives it — and then does nothing. Is she entitled to a refund or a …
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