Illustration by Dustin Elliott Pamela Vetter deals with small airline seats like a lot of passengers: she pretends they don’t exist. “I have a fully charged phone, and I just …
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Illustration by Dustin Elliott The Electrolux refrigerator Gayle Douglas purchases doesn’t work, and it never has. How many times should the company attempt a repair before it replaces or refunds …
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Illustration by Dustin Elliott After Sears cancels a work order for Gary Miertschin’s cooktop stove, it promises him a refund. But the money never shows up in his account. What …
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Children typically want to treat their parents to something special during the holiday season. Parents do a lot for their children, and when those kids become adults, a desire to …
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lustration by Dustin Elliott Arjun Chhabra’s Google Play account is frozen because the company suspects him of fraudulent activity. Can he recover the $115 he spent? Q: I purchased $115 …
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Advice
It’s not all about the Feds: state and local policymakers have a responsibility to deliver for families.
The success of big campaign promises to improve the daily lives of families will come from states and communities, not the halls of Washington, DC. By Anne Mosle Many leaders …
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Red Cross has steps to take to heat your home safely Space heaters responsible for most home heating fires Monday, December 16, 2024 — As temperatures drop in The Texas …
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Illustration by Dustin Elliott Julie Stupsker buys two wheelchair-accessible seats for a Bruce Springsteen concert. But the venue moves her seats and now, she can’t see anything. Can she get …
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Criminals continue to impersonate SSA and other government agencies in an attempt to obtain personal information or money. Scammers might call, email, text, write, or message you on social media …
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Illustration by Dustin Elliott Kathy Lathrop’s new Whirlpool washer makes a loud sound during the spin cycle — so loud, she’s afraid her neighbors can hear it. Why can’t the …
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