Illustration by Dustin Elliott Tony Rogozinski thought he followed the rules when he called StubHub to cancel his Lady Gaga ticket listing. But when the site sold the tickets anyway …
-
Illustration by Dustin Elliott Laura Bartholomew’s new GE Spacemaker washer didn’t just wash clothes—it also rocked, banged, and hit the walls like it was trying to escape her home. After …
-
Illustration by Dustin Elliott Luke Gilbertson’s dog, Stewie, falls ill after a Rover pet sitter allegedly leaves him unattended. Despite veterinary proof of a foreign object ingestion, Rover won’t cover …
-
Illustration by Dustin Elliott Adriana Gores accidentally overpays her Comcast bill by nearly $5,000 and receives a prepaid debit card as a refund. When the balance mysteriously plummets to $82, …
-
Illustration by Dustin Elliott Aaron McIntosh thought he was following the rules of the Avis Uber Partner Program until his bank flagged the rental company’s aggressive billing as fraud. By …
-
Illustration by Dustin Elliott After sustaining an injury, Andrew Greenman tries to return a pair of shoes to Amazon that he can no longer wear. Amazon promises him a refund …
-
Illustration by Dustin Elliott Brian O’Leary wants to see Bruno Mars in Chicago, but Ticketmaster claims there’s no accessible seating left—even though resellers have plenty of inventory. Can a consumer …
-
Illustration by Dustin Elliott Jay Catelli’s Alfa Romeo dashboard is defective. He has a warranty that covers interior damage, but the company says his specific part is on a secret …
-
Illustration by Dustin Elliott StubHub insists a Rick Springfield concert has been postponed, but the show actually takes place. Can a customer get a refund even if the company’s computer …
-
Illustration by Dustin Elliott Stephen Stein arrives at his hotel for a family gathering only to find his reservation missing. Booking.com promises to cover the extra cost of a new …
Newer Posts
