Illustration by Dustin Elliott Sue Canavan is moving into a senior living facility. But before she does, ADT wants $2,089 from her. Is that fair? By Christopher Elliott Q: Last …
Advice
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Illustration by Dustin Elliott Julie Kuklenski returned her Stella McCartney cross-body bag to Saks. But the company won’t return her money. What’s going on? By Christopher Elliott Q: I ordered …
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Advice
PROBLEM SOLVED: Help me with these fraudulent charges on my card. Citi won’t.
by Publisherby PublisherIllustration by Dustin Elliott After reporting several fraudulent charges on her Costco Citi Card, Jeanne Vaul gets a new card. But Citi won’t reverse the fake charges. What’s going on? …
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Illustration by Dustin Elliott What happened to Vickie Taylor’s subscription to Love of Quilting and Quick and Easy Quilts? She paid for a subscription but never received the magazines. By …
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Advice
PROBLEM SOLVED: My Vegas Golden Knights tickets disappeared. Why won’t Ticketmaster refund them?
Illustration by Dustin Elliott One minute, Adam Edikauskas has tickets to a Vegas Golden Knights hockey game. The next moment, the tickets vanished from his account. Why won’t Ticketmaster refund …
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Illustration by Dustin Elliott Donette Plaisance’s GE microwave oven is cursed. Sometimes it stops mid-cycle. Sometimes it continues to run, but without any lights or heating. Can she return it? …
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Advice
PROBLEM SOLVED: I never received my dresses. Why won’t Citibank refund my money?
by Publisherby PublisherIllustration by Dustin Elliott Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund? By Christopher Elliott …