Illustration by Dustin Elliott When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. Can it do that? Q: Last month …
Advice
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Illustration by Dustin Elliott Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund. Q: I bought sheets from Brooklinen.com a few years …
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Illustration by Dustin Elliott Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he get his money back? Q: …
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Advice
StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?
by Publisherby PublisherIllustration by Dustin Elliott Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him …
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Advice
Red Cross asks you to TEST your smoke alarms as you TURN your clocks forward this weekend
by Publisherby PublisherWorking smoke alarms cut risk of home fire deaths in half Friday, March 07, 2025 — Daylight saving time begins on Sunday, March 9 and the American Red Cross encourages everyone …
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Illustration by Dustin Elliott Brenda Franzman can’t get a full refund for the furniture she returned to Sam’s Club. How can she get the company’s attention? Q: I have tried …
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Advice
Hey Target, can I get a refund for this Boost Mobile card that doesn’t work?
by Publisherby PublisherIllustration by Dustin Elliott When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Q: I’m …