Illustration by Dustin Elliott After an airline delay leaves him stranded in Phoenix, Michael Damarino rents a car to finish his trip. But American Airlines voids his refundable ticket because …
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Illustration by Dustin Elliott Have you ever heard of the car rental upsell scam? Neither had Steve Sphar when he rented a compact car in Granada, Spain, recently. His car …
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Say hello to Apricot, a stunningly beautiful orange and white kitty who is ready to be the center of your universe. Apricot is a total people person. While she absolutely …
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Illustration by Dustin Elliott Judy Williams’ recent flight from Seattle to Billings, Mont., was a painful lesson in self-service fatigue. She stood in two lines at the airport to drop …
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Illustration by Dustin Elliott UPS declares Lina Mahmoud’s $687 package lost, but Michael Kors refuses to refund her, playing a frustrating game of corporate hot potato. How does she get …
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Say hello to Nyx! She first arrived at the shelter as a brave, expectant mama. She poured all her love into raising her beautiful babies, and now that every single …
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Illustration by Dustin Elliott James Phillips books two tickets through the Hawaiian Airlines app for himself and his wife. But when they arrive at the airport, the airline says his …
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Illustration by Dustin Elliott Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement. But after months of delays, canceled orders, and endless excuses, she’s …
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By Ruth Ann Ruiz The Post Newspaper Features Editor Eight talented young women competing for the title of Miss Chinatown Houston are preparing for the July 25 competition. This year’s …
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Illustration by Dustin Elliott Mark Christensen sells two-day Metallica concert tickets on StubHub and follows all the rules. But when the buyer gets confused, StubHub sides with them, costing Christensen …
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