One of John Edmunds’ new American Tourister bags is defective. Does he have to ship it to Texas at his expense, or can he get an exchange? By Christopher Elliott …
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When a U.S. Customs agent confiscates Adriana Cordero’s passport, she tries to get it back. But government bureaucracy is standing between her and her ID. By Christopher Elliott Q: Last …
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When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That’s easier said than done. Will she ever get her money back? …
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By Harvey Cappel PE The Post Newspaper Contributing Writer As many of you (my friends) know I lost my wife of 64.5 years last December 16, 2022. A story in …
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Quest Diagnostics charged Ro Dobkin an extra $353 for services. Can she get it back or is it lost forever? By Christopher Elliott Q: I received two bills from Quest …
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Sometimes it is challenging to realize a pet dog is losing its vision. That’s because, unlike humans, dogs do not rely on sight as readily as other senses, like hearing …
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It’s been four months since Brigitte Yvon bought her garage shelving along with installation from Home Depot. But no one has installed it yet. Can she get a refund? By …
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Victoria Sims’s Frigidaire refrigerator has never worked. It’s been almost a year since she bought it — can she get a replacement? By Christopher Elliott Q: I’m writing to you …
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By Kelley Shannon Executive Director Freedom of Information Foundation of Texas To witness bipartisanship at the Texas Capitol, look to the lawmakers who are working to improve open government laws. …
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After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her …
