Illustration by Dustin Elliott Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund? By Christopher Elliott …
Advice
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Advice
PROBLEM SOLVED: My refurbished computer from TigerDirect doesn’t work. Can I get my money back?
Illustration by Dustin Elliott Jane Tabachnick orders a refurbished computer from TigerDirect. It doesn’t work, and she asks for a refund. Why can’t she get her money back? By Christopher …
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Illustration by Dustin Elliott (hi-res version). Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund? By Christopher Elliott Q: …
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Consumers shopping around for home improvement projects may be leaning toward overhauls that can reduce energy consumption and save them money in the long run. This is a driving factor …
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Motorists who spend a lot of time behind the wheel have undoubtedly noticed the growing number of electric vehicles (EVs) traversing the roadways. Once a relatively rare sight, EVs are …
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Advice
PROBLEM SOLVED: My refurbished computer from TigerDirect doesn’t work. Can I get my money back?
by Publisherby PublisherIllustration by Dustin Elliott Jane Tabachnick orders a refurbished computer from TigerDirect. It doesn’t work, and she asks for a refund. Why can’t she get her money back? By Christopher …
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Advice
PROBLEM SOLVED: I want my stolen $200 gift card back from Amazon. Can you help me?
by Publisherby PublisherAngela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix …
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Advice
PROBLEM SOLVED: Quest has sent my bill to collections — but I don’t owe anything!
by Publisherby PublisherAfter getting strong-armed into paying a medical bill she doesn’t owe, Elly Kinsella tries to get a refund from her physician’s office. Can she get her $740 back? By Christopher …
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When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back? Q: I recently returned …
