There is no denying the relief cool air provides when the temperatures outdoors are particularly steamy. In fact, having a place to cool off is a necessity for those who …
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Illustration by Christopher Elliott When Russ Higgins and his family try to use CLEAR, a security screening service, to verify their identities at the airport, they find a long line …
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Illustration by Christopher Elliott (hi-res version) Ryan Maietta orders an Arc A770 graphics card from Amazon. Instead, he gets a different card, an A750. How does he get this fixed? …
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Keith Cantrell’s new refrigerator is making a loud buzzing sound. GE can’t fix it, and Home Depot won’t let him return it. What should he do? Q: I bought a …
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A critical part of Jaimin Patel’s Mitsubishi Lancer is corroded. Although he pays for the repair, Mitsubishi ultimately recalls the component. Why won’t the company cover his costs? By Christopher …
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When Robertann Usher’s home security company merges with ADT, he discovers he has a five-year contract with a higher price. Getting out will cost him $527. Is that legal? By …
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Air conditioning is a welcome luxury come the dog days of summer. Few people can imagine getting through a hot summer afternoon without turning their AC on, and that can …
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Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get his money back? By Christopher Elliott Q: I recently …
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“Mom, I think I’m ready to go to college,” began the conversation between myself and my late mother one cold January evening in 1991. Less than a year after (finally) …
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Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more? By Christopher …
