Illustration by Dustin Elliott Christopher Elliott is the founder of Elliott Advocacy (https://elliottadvocacy.org) When Ticketmaster sells Nathaniel Meyer his Grateful Dead tickets, it leads him to believe he can resell …
-
Illustration by Dustin Elliott Where are Diane Blitzer’s copies of The Wall Street Journal? And why won’t the newspaper give her a refund for the missed deliveries? Q: I’ve subscribed …
-
Illustration by Dustin Elliott Janet Stevens has two vouchers for a furniture purchase at Macy’s. Why is Macy’s refusing to honor them? Q: I bought furniture from Macy’s in San …
-
Illustration by Aren Elliott A day before Satrupa Kagel’s flight from Tokyo to San Francisco, she finds out American Airlines canceled her ticket. Is she on the hook for the …
-
Illustration by Dustin Elliott The mobility scooter Tom Kay orders from Amazon never arrived — yet the tracking number says it’s been delivered. Is his $2,650 lost, too? Q: I …
-
AdviceAssistanceGeneralLifestyle
Travel Troubleshooter: Aer Lingus Made Me Miss My Flight. Then it Charged Me Booking Fees!
Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded? By Christopher Elliott Q: …
-
-
Illustration by Dustin Elliott Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money …
-
Illustration by Dustin Elliott Mirella Veen orders $430 worth of computer equipment and shelves through Amazon. But her freight forwarder loses it while shipping it to St. Maarten. Who’s responsible? …
-
Illustration by Dustin Elliott Christopher Elliott Amazon has removed all of Susan Deonier’s product reviews from the platform, but it won’t say why. Is there any way to get these …
