Illustration by Aren Elliott A day before Satrupa Kagel’s flight from Tokyo to San Francisco, she finds out American Airlines canceled her ticket. Is she on the hook for the …
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Illustration by Dustin Elliott The mobility scooter Tom Kay orders from Amazon never arrived — yet the tracking number says it’s been delivered. Is his $2,650 lost, too? Q: I …
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AdviceAssistanceGeneralLifestyle
Travel Troubleshooter: Aer Lingus Made Me Miss My Flight. Then it Charged Me Booking Fees!
Catriona Garry misses her flight from Edinburgh to Boston because there’s only one ticket agent at the airport. Can she get $1,200 in rebooking fees refunded? By Christopher Elliott Q: …
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Illustration by Dustin Elliott Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money …
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Illustration by Dustin Elliott Mirella Veen orders $430 worth of computer equipment and shelves through Amazon. But her freight forwarder loses it while shipping it to St. Maarten. Who’s responsible? …
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Illustration by Dustin Elliott Christopher Elliott Amazon has removed all of Susan Deonier’s product reviews from the platform, but it won’t say why. Is there any way to get these …
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Illustration by Dustin Elliott Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it …
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Illustration by Dustin Elliott Where’s the nightstand Inna Zaychik ordered from Amazon? The company says it’s been delivered, but she doesn’t have it. Can she get a refund? Q: I …
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Advice
Texas Secretary of State Reminds Texans: ‘Make A Plan to Vote” in New Ad Shown Across the State
In a newly released advertisement, Texas Secretary of State Jane Nelson reminds Texans that now is the time to make a plan to vote in the November 5 Election. “My …
