Advice

Illustration by Dustin Elliott   Ronald Crossley’s Hamilton Beach toaster oven doesn’t work. And apparently, neither does the Hamilton Beach customer service department. How does he get this appliance fixed? By …

Illustration by Dustin Elliott   PayPal won’t refund an unauthorized charge on John Boham-Cook’s account, even though it reversed two others by the same fraudster. How can he get the company …

By: Jeff Alan Many years ago when I was living in Utah with my family, I had an unusual problem with myfamily that I had never had before. At the …

 What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer.  By …

Hypertension, also known as high blood pressure, is a serious medical condition and a risk factor for cardiovascular disease. The National Library of Medicine National Center for Biotechnology Information offers …

PROBLEM SOLVED: I couldn’t see P!nk because of a foul-ball net. Can I get a refund from Ticketmaster? Illustration by Dustin Elliott   Becky Taylor’s view at a P!nk concert is …

Illustration by Dustin Elliott  Jim Ogden’s new BMW is a lemon, but he can’t get his dealership to fix it or take the car back. What are his options? By …

Illustration by Dustin Elliott   After Andrew Bottorff returns his surge protector to Amazon through a Whole Foods store, Amazon tries to charge him again. How can he get his money …

Illustration by Dustin Elliott  Jeffrey Schiff’s Carrier air conditioner stops working during a heat wave. The manufacturer tells him to wait for the parts. But how long is too long? …