lustration by Dustin Elliott Arjun Chhabra’s Google Play account is frozen because the company suspects him of fraudulent activity. Can he recover the $115 he spent? Q: I purchased $115 …
Advice
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Advice
It’s not all about the Feds: state and local policymakers have a responsibility to deliver for families.
by Publisherby PublisherThe success of big campaign promises to improve the daily lives of families will come from states and communities, not the halls of Washington, DC. By Anne Mosle Many leaders …
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Advice
They moved my wheelchair-accessible seats at a Springsteen concert. Can I get a refund?
by Publisherby PublisherIllustration by Dustin Elliott Julie Stupsker buys two wheelchair-accessible seats for a Bruce Springsteen concert. But the venue moves her seats and now, she can’t see anything. Can she get …
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Criminals continue to impersonate SSA and other government agencies in an attempt to obtain personal information or money. Scammers might call, email, text, write, or message you on social media …
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Illustration by Dustin Elliott Kathy Lathrop’s new Whirlpool washer makes a loud sound during the spin cycle — so loud, she’s afraid her neighbors can hear it. Why can’t the …
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Illustration by Dustin Elliott Steven Waechter’s Motorola phone freezes up, and so does the replacement it sends him. How can he get the problem fixed? Q: My Motorola Edge phone …
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Illustration by Dustin Elliott The Miraval Berkshires, an all-inclusive resort in Lenox, Mass., overcharges Dalia Hamzeh by $2,500. Now, it is refusing to answer her emails. How can she get …
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Advice
Helpful Social Security Resources for People Experiencing Homelessness
by Publisherby PublisherNovember 21, 2024 • By BJ Jarrett, Acting Deputy Associate Commissioner November is National Homelessness Awareness Month. Social Security provides helpful resources to serve the unique needs of people experiencing …
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Advice
Sears can’t repair my Kenmore trash compactor. Can you get my money back?
by Publisherby PublisherIllustration by Dustin Elliott Kenneth Stueben wants Sears to repair his Kenmore trash compactor. He’s already paid $436 for the parts and labor, but now Sears can’t do the job …
