Illustration by Aren Elliott Fransua Garcia just lost $2,500 after scammers claiming to be from Citibank called her. Can she retrieve her money, which she transferred using Zelle? Q: I …
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Stress is a significant public health challenge. The Ipsos Global Advisor survey for World Mental Health Day 2022 found that most Americans feel the United States healthcare system places less …
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Advice
PROBLEM SOLVED: AT&T canceled my phone by accident. Can you help me get back my trade-in credits?
Illustration by Aren Elliott When AT&T cancels Jacob Flores’ phone by mistake, he loses his trade-in credits. Now, he can’t get them back. What should he do? Q: AT&T canceled …
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Illustration by Aren Elliott Kathleen Sullivan has $4,000 in fraudulent charges on her Citi Costco Visa. Why won’t Citibank help her? By Christopher Elliott Q: I’ve had 20 fraudulent charges …
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Illustration by Dustin Elliott PK Agarwal’s new Samsung dryer is damaged during the delivery. But the company refuses to replace it. Find out why — and how you can avoid …
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Illustration by Dustin Elliott None of Jacquelyn Smith’s appliances work properly. Repeated visits by GE technicians have failed to fix the problems. What can she do? By Christopher Elliott Q: …
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Illustration by ArenElliott When Grant Erwin tries to pay for parking at Seattle’s waterfront, a website called ParkWhiz charges him $115 — even though it claims his transaction didn’t go …
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Illustration by Dustin Elliott After Isabel Barne returns two items to Amazon, the online retailer sends her a refund — and then charges her for one of the items again. …
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Illustration by Dustin Elliott The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his …
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Illustration by Dustin Elliott After the price of Francis Clark’s dishwasher falls, Best Buy agrees to refund him $150. But now it won’t pay. What’s going on? By Christopher Elliott …
