By Christopher Elliott Chief Advocacy Officer, Elliott Advocacy Shirley Justice’s Apple Watch, which she ordered from Amazon, doesn’t work. Neither does the replacement watch Amazon sends her. Now Amazon won’t …
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Many people wish they could read every day but find it hard to make time to crack a book. Reading is an invaluable pastime, but nowadays it’s easier than ever …
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Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won’t tell her what she did to deserve it. By Christopher Elliott Q: I …
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Upon the arrival of cold weather, people tend to move indoors and limit their time spent in the elements. For those who live in places where there are restrictions placed …
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Joy Wills’ dishwasher doesn’t work. Her extended protection plan purchased through Lowe’s isn’t working, either. It’s been six months — will she ever get a working appliance? By Christopher Elliott …
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Leslie Azor’s new Natuzzi sofa set is coming apart. The company keeps sending a repairman to her home, but so far, he hasn’t been able to fix the furniture. Can …
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Steven Pearson’s Whirlpool refrigerator doesn’t work. It’s also leaking and has caused $4,200 in damage to his kitchen floor. Why won’t Whirlpool respond to his request for help? By Christopher …
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When Vivian Glassman’s refrigerator stops working, a Sears technician refuses to service the appliance. The reason? It’s not in the kitchen. Does she still have to pay $75 for the …
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